Are your completed documents coming back with misaligned or misplaced signatures? This is a quick fix!
Misaligned fields can be caused by two reasons:
- Field placement
This issue can be easily fixed.
- When inserting fields into documents, make sure to carefully adjust the size (height and width) of each field that you place to fit the actual signature blank or checkbox in the document. The system will ‘center’ the information or signature that a signer places into the field, which can make it appear misaligned if the field is too big.
- Before sending, it is important to check that all inserted request fields are in the correct place and no new signature boxes have been added by mistake.
- To remove a field box click on the “X” located to right of the box.
*Note: If you continue to experience issues, please reach out to ClientSide Support team at [email protected] or call 888-851-1365*