If a document has NOT been signed by all parties, it will remain as a “Pending” document in the system.  The number of “pending” signers can be quickly viewed next to every document in the Client or docket view.  As well the “Details” view gives a specific view of pending signers and their email addresses.

To see who has completed  the signature request (Docket view):

  1. From the home screen, go the “Docket” view
  2. Click the “Pending” tab
  3. Under the “Status” column the Expiration Date and the number signers remaining for your document are listed
  4. Click on the blue drop down arrow next to the document
  5. Select “Details”
  6. A box will appear showing details of the document, including signers who have already signed and those who have yet to sign  

To see who has completed  the signature request (Client view):

  1. From the home screen, go to the “Clients” view
  2. Select the “Pending” tab 
  3. Locate and select the client and matter whose document details you wish to see
  4. Locate and select the document for which you wish to see the details
  5. Under the “Status” column the Expiration Date and the number signers remaining are listed for your document
  6. Click on the blue drop down arrow next to the document
  7. Select “Details”
  8. A box will appear showing details of the document, including signers who have already signed and those who have yet to sign  

ezgif.com-crop-13

*Note:  A signature request is not complete (and therefore, a document is not considered to be “signed”) until ALL signers have completed signing the document*