If you accidentally sent a signature request to the incorrect person or included an incorrect version of a document, don’t worry – it can easily be withdrawn!

To withdraw a Signature Request:

  1. From the Home page, go to the “Docket” view
  2. Select the document you want to “withdraw” (cancel)
  3. Click on the blue down arrow located next to the incorrectly sent document
  4. Select “Withdraw” to permanently remove the document and prevent access to all signers.

*Note:  When you ‘Withdraw’ a signature request, it  is permanently deleted.*