Here’s some exciting news for owners of unlocked Samsung phones. Now, you might be wondering what an unlocked phone is – they’re those that get updates straight from the phone company rather than the carrier.
In the past, unlocked Samsung phones were the last ones to receive updates, but that’s about to change! It’s been especially frustrating for owners of unlocked versions of the Samsung Galaxy S7 and S7 Edge, who haven’t yet received the Nougat update that has been pushed by every major carrier. Those unlocked phone owners are actually even waiting for a post-December security update, stemming from Samsung’s decision to push updates quarterly rather than monthly.
Recently, Samsung has decided to transition to a monthly update schedule, which means regular Android security updates for those unlocked phone owners. Samsung acknowledged that its update schedule was flawed and pledged to fix it. “Due to various circumstances, we have been releasing security updates for unlocked (open) Galaxy devices in the U.S. on a quarterly basis,” Samsung’s Mobile Security team stated to ZDNet. “However, we have now resolved the challenges; and we are committed to releasing security updates for those devices on a monthly basis.”
With this in mind, unlocked Galaxy owners should be receiving updates at least as fast as, and maybe faster than, carrier-locked phone owners. We don’t know the time frame for this switch, the March Android update is supposedly coming “soon” – though we don’t know if the update will include the Nougat update.
This transition is seemingly also an effort for Samsung to play catch up with Apple. Apple’s security update schedule isn’t public, but because they manufacture both the OS and the hardware, they’re able to release updates as soon as they verify carrier compatibility. Further, Apple doesn’t seem to adhere to a strict schedule and tends to push updates whenever they solve a series of issues; these updates are rarely constrained by carrier or whether the device is locked.
This is a necessary advance for Samsung to keep up with its competition and keep consumers happy. Here at ClientSide, we strive to provide the best customer experience. With that said, when we deploy an update, we send emails to our clients to inform them of exactly what they’re getting with the update. Want to see how ClientSide’s document and signature automation solution can help your firm? Start your free trial today!