The Information Age And Growth In The Legal Industry

Growth within the legal industry has significantly slowed down since the financial crisis in 2008. Many practices are struggling to stay afloat and fear the costs of updating their intake methods. In spite of this common view, legal practices should be converting to more mobile friendly practices in order to remain competitive. The business of practicing law is evolving quickly and firms that refuse to adapt will simply not survive.

As more players enter the marketplace, competition to retain clients while keeping costs low continues to rise. Firms that utilize modern technology such as e-signatures and electronic intake are able to attract more clients while efficiently filing necessary documents. The future of the legal industry belongs to the firms that choose to convert and update their operations that allows for increased productivity per working hour.

People today are constantly on the go and electronic intake allows attorneys and clients to access documents from anywhere at any time. Collaboration efforts between lawyers and paralegals is streamlined as they are able to stay connected via mobile technology. As clients continue to seek firms that provide valuable services at low costs, it is imperative for legal practices to increase operational efficiency. Acclimatization to electronic intake is what will set apart the firms that survive the transition into the Information Age; and those forced to liquidate.

Source: Fonality, The Modern Lawyer: 5 Technologies Every Lawyer Should Be Using Today. (2014)

Should My Firm Automate our Intake Process?

The legal field has recently been transitioning towards more technological based operations. This means the integration of e-signatures and the automation of client intake. Amalgamating new technology into the daily operations of a practice can make or break a business is this era of startups. Automated client intake not only makes it easier for you to work with clients, but easier for your staff as well.

Recent technology has completely changed how people access legal information and the amount of money clients are willing to spend for lawyer services. People want affordable services that are efficient and easy to access. This is why automated intake is so important for your everyday mundane tasks so that you and your staff have more time to focus on bringing value to each client interaction.

In conclusion, automating client intake helps reduce overhead expenses, increases value in customer interaction, and allows your firm to customize its practice. If all of these attributes sound like something you are interested in for your business, then automation is the key to taking your practice to that next level.

George, Aaron, Why Automation Is The Key To Survival For Lawyers.
Sickmeyer, Janine, Legal Startups In 2014.

Make A Lasting Impression: Electronic Intake For Clients

Lawyers who utilize technology tools for collaboration have a significant advantage in the legal field. The question is not a matter of IF practices will start to utilize electronic intake, but a matter of WHEN. It is increasingly necessary for modern businesses to have a trained staff on automated client intake. Engagement is often the earliest interaction with the client and a chance for a business to make a good first impression. Automated electronic intake ensures the integrity of documents and that they are error free and consistent. Through automation, manual errors are eradicated and paperwork is processed in less than half the time. Electronic intake also allows businesses to track their day-to-day operations. For example, reports can be generated to find out how the firm is performing as well as where the majority of revenue is come from. If your firm chooses to automate intake, you will surely make a positive lasting impression.

Evans, Gareth & Grant David, Tools Let Attorneys Follow the Breadcrumbs.
Strong, Frank, Best Practices For Effective Law Firm Client Intake.

Why Should My Firm Use Electronic Client Intake?

There is a notable resistance to modern technology in the legal field. Attorneys must be ethical within their practice in order to provide the best service possible to their clients. This means that law firms must use timesaving tools that enable legal processes to be complete in a timely manner. For example, an attorney has a moral obligation to utilize technology and processes that are economical when billing hourly in contrast to using out dated methods that take longer. Technology should be embraced in a law practice so that operations can run seamlessly between attorney and client. Your firm’s ability to integrate modern technology represents its independence from dated tools and openness to providing the best service possible. Embracing modern technology also enables your firm to function normally so that billing can remain consistent and fluid. Electronic intake and billing allows you to not only have the best law practice possible, but also has the ability to increase client intake and streamline operations.

Source: Calloway, Jim, It’s Time To Love Technology.